Terms of Service

1. Agreement to Terms

By accessing or using Hobson (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you may not access the Service. These Terms constitute a legally binding agreement between you and Hobson, LLC, a California limited liability company.

2. Use License

Permission is granted to use the Service for personal, non-commercial family coordination purposes. Under this license you may not:

• Reverse engineer, decompile, or disassemble the application
• Use the Service to build a competing product or service
• Attempt to access, query, or modify other users' data
• Use automated systems, bots, or scrapers to interact with the Service
• Resell, sublicense, or otherwise commercialize access to the Service
• Use the Service in any manner that violates applicable law

3. Eligibility and User Accounts

You must be at least 13 years old to use the Service. If you are under 18, you may use the Service only with the involvement of a parent or legal guardian who has reviewed and agreed to these Terms on your behalf.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use at developer@gethobson.app. We reserve the right to suspend accounts that we reasonably believe have been compromised.

4. Subscriptions and Payments

Hobson offers free and paid subscription tiers. Paid subscriptions are billed through the Apple App Store and are subject to Apple's payment terms.

• Subscriptions renew automatically at the end of each billing period unless cancelled
• Some plans may include an introductory free trial; you will be charged when the trial ends unless you cancel before it does
• Cancel anytime through your Apple ID subscription settings
• Refunds for purchases made through the Apple App Store are governed by Apple's refund policies
• We reserve the right to change pricing with reasonable advance notice, except that where we have expressly designated a plan's price as locked for the life of the subscription (for example, our Founders plan), that price will not increase for as long as the subscription remains continuously active

5. AI-Powered Features

Hobson uses artificial intelligence, including Anthropic Claude, to generate nudge messages, scheduling suggestions, and chat responses, and to extract calendar events from emails you forward and from paper schedules or flyers you scan. By using these features, you acknowledge and agree to the following:

Events extracted from scanned photos or forwarded emails are suggestions. You are responsible for reviewing extracted dates, times, and details for accuracy before adding them to your calendar.

AI-generated content is provided for informational and convenience purposes only. It may be inaccurate, incomplete, or untimely. Hobson does not guarantee that any nudge, reminder, or suggestion will be delivered, received, or acted upon within any specific timeframe.

YOU ARE SOLELY RESPONSIBLE FOR YOUR OWN SCHEDULE, APPOINTMENTS, AND OBLIGATIONS. Hobson is a tool to assist you. It does not replace your own judgment or your responsibility to independently verify important dates, deadlines, and events.

Do not rely on Hobson as your sole reminder system for time-sensitive matters, including but not limited to medical appointments, legal deadlines, financial obligations, or childcare responsibilities.

AI-generated content does not constitute professional advice of any kind, including legal, medical, or financial advice.

As between you and Hobson, you retain ownership of the content you submit to the Service and of the calendar events you create, including events generated from your scans, forwarded emails, and chats.

6. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT ANY ERRORS WILL BE CORRECTED.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HOBSON AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, data, use, goodwill, or other intangible losses
• Missed appointments, events, or deadlines arising from reliance on the Service
• Errors or omissions in content or data provided by the Service
• Unauthorized access to or alteration of your data
• Any other matter relating to the Service

IN NO EVENT SHALL HOBSON'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO HOBSON IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) TEN DOLLARS ($10 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Nothing in these Terms excludes or limits liability for gross negligence, willful misconduct, fraud, or any other liability that cannot be excluded or limited under applicable law.

8. Indemnification

You agree to indemnify, defend, and hold harmless Hobson and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of: (a) your violation of these Terms; (b) your violation of applicable law in connection with your use of the Service; or (c) your infringement or violation of any third-party rights, including privacy and intellectual property rights. This obligation does not apply to the extent a claim arises from Hobson's own negligence or willful misconduct.

9. Termination

We may suspend or terminate your account for violation of these Terms, effective immediately and without refund. We may also terminate your account without cause on reasonable notice; if we do so while you have an active paid subscription, we will provide a pro-rata refund of prepaid fees for the unused portion of your subscription period (processed through Apple where your purchase was made through the App Store).

Upon termination, your right to use the Service ceases immediately. You may stop using the Service and request deletion of your data at any time through the app or by contacting developer@gethobson.app.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Informal Resolution. Before filing a formal dispute, you agree to contact us at developer@gethobson.app to attempt informal resolution. We will make reasonable efforts to resolve the dispute within 30 days.

Small Claims. Either party may bring an individual claim in small claims court in lieu of arbitration, so long as the claim remains in small claims court and is not removed or appealed to a court of general jurisdiction.

Binding Arbitration.Any dispute arising from these Terms or your use of Hobson that cannot be resolved informally or in small claims court shall be settled by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures and, for consumer disputes, its Consumer Arbitration Minimum Standards. For consumer claims, Hobson will pay all JAMS filing, administrative, and arbitrator fees beyond the portion of the filing fee you would pay to file the claim in court (capped as provided in the JAMS consumer standards). Any in-person hearing will take place in the county where you reside, or remotely by telephone or video conference if you prefer. The arbitrator's decision shall be final and binding on both parties.

Public Injunctive Relief. Nothing in this section waives your right to seek public injunctive relief where such a waiver is prohibited by applicable law, including California law. Any claim for public injunctive relief may be decided by a court of competent jurisdiction, and the remainder of the dispute shall proceed in arbitration.

Your Right to Opt Out. You may opt out of this arbitration agreement and class action waiver by emailing developer@gethobson.app within 30 days of first accepting these Terms, with your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other part of these Terms.

Class Action Waiver. YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found unenforceable, the arbitration provision shall be null and void.

11. Apple App Store Terms

If you download Hobson from the Apple App Store, the following additional terms apply:

• Acknowledgment. These Terms are an agreement between you and Hobson, LLC only — not with Apple Inc. ("Apple"). Hobson, not Apple, is solely responsible for the Service and its content.
• Scope of License. Your license to use the app is limited to a non-transferable license to use it on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Maintenance and Support. Hobson, not Apple, is responsible for providing any maintenance and support for the app. Apple has no obligation to furnish any maintenance or support services.
• Warranty. In the event of any failure of the app to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• Product Claims. Hobson, not Apple, is responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims under consumer protection or similar legislation.
• Intellectual Property. In the event of a third-party claim that the app infringes that party's intellectual property rights, Hobson, not Apple, is responsible for the investigation, defense, settlement, and discharge of the claim.
• Legal Compliance. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Third-Party Beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

12. General

Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Hobson regarding the Service and supersede any prior agreements on that subject.

Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.

No Waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

Force Majeure. Hobson is not liable for any delay or failure to perform resulting from causes beyond its reasonable control, including natural disasters, acts of government, labor disputes, internet or utility failures, or failures of third-party services.

Survival. Sections that by their nature should survive termination — including Sections 5 through 8, 10, and 12 — survive any termination of these Terms.

Notices. We may provide notices to you by email to the address associated with your account or through the app. Legal notices to Hobson, LLC may be sent to: Hobson, LLC, c/o Registered Agent, 2108 N St, Ste N, Sacramento, CA 95816, with a copy by email to developer@gethobson.app.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, by sending a notification through the app. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms: